Hexbane

Support

Something went wrong, or you have a question? Write to us — a person reads every message.

Last updated:

Write to us

support@hexbane.com

Add your account ID — in the game’s Settings, tap it to copy — so we can find your account. We answer in the same thread. Never send your Google password or sign-in codes.

Write an e-mail

Report a problem

In the game, open Settings → Report a problem (also in the Casting Circle pause menu). It writes the e-mail for you with your game version and device details.

Writing yourself? Please include:

  • what you did, and what happened instead;
  • your phone model, Android version and game version;
  • when it happened, with your time zone;
  • a screenshot or log if you have one — remove passwords, tokens and other people’s data first.
E-mail a problem report

Community

Talk to other mages and follow updates on our Discord.

Join the Discord

Your account and data

Leaving the closed test or uninstalling the game does not delete your account. To delete it and its data, use Settings → Delete account in the game or the page below.

Hexbane is run by a sole proprietorship registered in the Polish business register (CEIDG), tax ID (NIP) 8652547929.